Customer Tailor in Nashville

January 10, 2023
Urgent
Application ends: March 13, 2023
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Job Overview

  • Date Posted
    January 10, 2023
  • Location
  • Expiration date
    March 13, 2023
  • Gender
    Both

Job Description

We are looking to hire a Customer Tailor in Nashville TN. Looking to grow a career with us? join us now.

Post:  Customer Tailor

Work Location: Nashville, TN, US, 37215

Job Type: Part-Time

Job Summary

We are seeking a PT alterations specialist to join our team to bring an on-site tailoring experience to life in our store. You’ll help us welcome everyone to the Madewell community and create genuine connections. As the alteration’s specialist, you will offer a best-in-class denim fitting experience for our customers and be a master at alteration services (hemming, tapering, patch & repair, waist pull-ins). You’ll collaborate with team members and managers to drive the business, educate the team on tailoring services, and bring a collaborative, kind, and inclusive energy to the team.

Job Responsibilities

Drive sales by exceeding tailoring service expectations.
Execute customer alteration requests and deliver top-notch results

Ability to meet and/or exceed delivery

Operate a sewing machine on-site to tailor denim (hemming, tapering, waist-pull ins, patch & repair)
Complete training, use product knowledge tools, be an expert on our denim.
Maintaining a safe and organized working environment
Share feedback, insights, and ideas with the management team.
Act in a manner that aligns with our values.

 

(About you) You’ll be great in the role if you …

Have at least 1-2 years sewing/tailoring with a specialty in denim
Have a passion for guiding customers through the process of tailoring and providing expert advice
Can work quickly and efficiently to get the job done in a timely manner
Make customers feel at ease with your denim industry knowledge and advice
Are an expert in safely operating a sewing machine on-site to tailor denim (hemming, tapering, waist-pull ins, patch & repair) and understand more technical alterations
Make the best first impression—smile, welcome and connect with customers authentically.
Love the brand and have a great fashion aesthetic. 
Do what it takes to create seamless, amazing experiences customers can’t stop talking about.
Bring your best to everything you do and achieve your goals.
Are flexible, and ready to have fun along the way.
Build productive relationships with everyone on the team and always respect each other.

 

Before we wrap, a word about a few of our way cool perks…

 

Competitive base pay and bonus programs
Amazing merchandise discounts
24/7 free confidential help with a variety of personal and work concerns
Personal and professional development
Giving back –volunteer program, disaster relief funds, charitable matching donations*
401(k) plan with company matching contributions*

 

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