Manager of Software QA in Tallahassee

Job Description

Join Frontdoor as Manager of Software QA in Tallahassee, Frontdoor is a company that’s on a mission to make home ownership simple at all refer details to know more about role and responsibility.

Post:  Manager of Software QA

Work Location:  Tallahassee, Florida, United States

 Overview

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands (American Home Shield, HSA, Landmark and OneGuard) and an expanding portfolio of home services. Frontdoor serves more than two million customers across the U.S. through a network of 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unplanned breakdowns of essential home systems and appliances. With more than 45 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com.

Responsibilities

Own and manage the quality of software products
Define, measure and manage quality metrics for products
Responsible for automated testing framework of the product
Work with Product Managers to understand requirements and plan the execution strategy of features in an Agile development environment
Hire and retain strong talent; interview and hire QA execution team
Actively motivate, coach, mentor, train, and provide leadership to QA Engineers by conducting regular meetings, periodic assessments and receiving feedback from the team
Capability to empathize with QA Engineers while challenging them to raise the bar of technical output
Work with development teams to assist defining CI/CD processes and frameworks
Understand and analyze existing product defect backlog and QA processes
Formulate QA best practices and QA automation plan to close identified quality gaps
Provide technical leadership to QA Test Engineers

Qualifications

Bachelor’s degree in Computer Science, Electrical Engineering, or Applied Physics
Master’s degree or Ph.D. preferred in one of the above fields
Master’s degree in Business Administration preferred
Strong experience in User Experience Development preferred
5 years’ working experience in a leadership role
Excellent written (documents, not slide-ware) and verbal communications skills

Other/State Specific

Additional Frontdoor Total Rewards Information: We are passionate about empowering our people, and are creating an environment where associates are engaged and excited to be part of taking the hassle out of home ownership. Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan. The incoming salary for this role is $135,000 for the minimum level of experience outlined in the requirements for this role; however, the salary we ultimately offer will typically increase commensurate with experience.

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Job Locations US-CO-Denver | US-WA-Olympia | US-IL-Springfield | US-FL-Tallahassee

ID 2022-2586

Category Engineering

Type Full Time

Company AHS American Home Shield Corp

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