Manager Benefits and Leave in Memphis

Application ends: July 25, 2023
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Job Overview

Job Description

Join Frontdoor as Manager Benefits and Leave in Memphis, Frontdoor is a company that’s on a mission to make home ownership simple at all refer details to know more about role and responsibility.


Post:  Manager Benefits and Leave

Work Location:  Memphis, Tennessee, United States


Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands (American Home Shield, HSA, Landmark and OneGuard) and an expanding portfolio of home services. Frontdoor serves more than two million customers across the U.S. through a network of 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unplanned breakdowns of essential home systems and appliances. With more than 45 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit

Position Overview *100% Remote/Virtual Role*

Frontdoor is looking for a Manager, Benefits and Leave to support its growth and transformation. Reporting to the Sr. Director of Total Rewards, this role will partnerwith People team and business leaders to manage the strategic design, implementation and administration of benefit and leave programs across the U.S. and at least one other country, while ensuring a great associate experience.

The successful candidate thrives in a fast-paced, high growth culture that values strategic communication, teamwork and results. You are self-motivated and detail oriented, with a strong orientation to data analytics and project management.Additionally, you embody Frontdoor’s “House Rules” by obsessing over customers’ problems, acting like an owner and not a renter, building trust via transparency, and doing great things every day.


Job Responsibilities

Leads the benefits and leave area, ensuring that the benefit and leave programs deliver value to our associates and are aligned with competitive practices. Responsibilities include ensuring the plans are administered in compliance with plan provisions, managing outside consultants and business partners, ensuring that participants receive the highest level of customer service, and leading the design and implementation of benefit and leave strategies that are consistent with the Company’s business goals.

Develop benefits and leave strategies that ensure programs are designed competitively, executed efficiently, and align with company goals.
Oversees all functions associated with the administration of benefit and leave programs to ensure benefit and leave programs deliver a great associate experience through innovative solutions, communications, and education.
Leads or partners with a team of two benefit and leave professionals providing training, coaching, and guidance; encourages and supports individual talent development.
Oversees benefit and leave plans to meet regulatory compliance and governance/audit requirements, consults with legal resources and stays abreast of developing legislation and its potential impact.
Provides research and analysis of benefit and leave programs and vendor effectiveness to assess cost savings, process improvements and legal requirements to remain competitive and in compliance with health and welfare programs.
Responsible for audits and regulatory filings for benefit plans and managing/supporting vendor relationships of benefit and leave programs.
On a regular basis, prepares and reviews the benefit budgets, and reviews benefits expenditures, and analyzes variances.
Partners with broader People team to maximize the effectiveness of benefits and leave across various associate touchpoints, including with Talent Acquisition, People Operations, Compensation, and Talent Value Leaders.
Works closely with People Operations team in relation to benefits and leave, including review, testing, and system upgrades.
Partners with Finance, Legal, and Sourcing teams to ensure benefit and leave programs remain compliant and third party vendors meet company requirements.
Collaborates with Communications team to ensure benefit and leave programs are communicated effectively and creatively to associates and dependents.
Partners with Benefits broker/consultants, vendor partners, and network with industry peers, to ensure benefits are designed competitively, and delivered efficiently and effectively
Project manages benefits renewals, including timelines, analysis, and implementation.
Manages new location benefit and leave program set-ups.
Participates in mergers and acquisitions, anywhere from due diligence to integration.


Job Requirements

Bachelor’s degree (CEBS, PHR or SPHR certification a plus)
7+ years of experience (and 3+ managing) all areas of benefits and leaves
Maintains an expert knowledge of all federal and state laws related to associate leaves, retirement and health and welfare benefits
Strong managerial and leadership skills
Ability to partner with and influence all management levels
Effectively build relationships with key stakeholders
Excellent communication skills (verbal and written)
Ability to prepare and deliver executive level presentations
Advanced knowledge of business practices and problem resolution
Experience leading large-scale change management projects
Strong project management, planning and analytical skills
Intermediate or advanced Microsoft Excel skills
Experience with a fast-paced technology company (preferably software development)
Experience with a publicly-traded company is preferred

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Job Locations US-TN-Memphis | US-TX-Austin

ID 2022-2572

Category Human Resources

Type Full Time

Company AHS American Home Shield Corp


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