Site Reliability Engineer – 100% Remote in Nashville

Application ends: May 25, 2023
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Job Overview

Job Description

Join Frontdoor as Site Reliability Engineer – 100% Remote in Nashville, Frontdoor is a company that’s on a mission to make home ownership simple at all refer details to know more about role and responsibility.


Post:  Site Reliability Engineer – 100% Remote

Work Location:  Nashville, Tennessee, United States


Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands (American Home Shield, HSA, Landmark and OneGuard) and an expanding portfolio of home services. Frontdoor serves more than two million customers across the U.S. through a network of 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unplanned breakdowns of essential home systems and appliances. With more than 45 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit


Implement SRE principles and practices across organization to improve performance and efficiency
Research and implement solutions to build an always-up, always-available, resilient services
Integrate and automate existing manual solutions and processes
Participate in an on-call rotation for availability incidents
Plan for growth and capacity of the infrastructure
Troubleshoot and support productions issues
Participates on cross functional company project teams responsible for implementing technology.
Investigates anomalies/outages and determines steps to reproduce, root cause, and solutions options.
Monitors environment performance and provides all necessary reporting analysis.
Attends relevant conference/seminars to remain current on new and upcoming technology.


Hands-on experience with cloud service providers(at least one of GCP, AWS)
Hands-on experience with at least one configuration management software(Ansible/Chef/Puppet)
Experience with setting up Logging (e.g. ELK) and Monitoring(e.g. Prometheus) solutions
Working knowledge of containers and any one container orchestrationplatform(Kubernetes/Nomad/Mesos/Swarm)
Understanding and experience in at least one CI/CD pipeline(Jenkins/Travis/CircleCI/Gitlabetc.)
Good understanding of Unix/Linux operating systems and its internals
Well-versed with Linux CLI
Apart from shell scripting(sh/bash), proficient with one other programminglanguage(Python/Ruby/Go/Perl)
Working knowledge of any one distributed version control systems (git/bzr/hg)
Ability to write good technical user document
Exposure to managing Infrastructure as Code with tools likeTerraform/CloudFormationor using Cloud Provider SDKs

Other/State Specific

Additional Frontdoor Total Rewards Information: We are passionate about empowering our people, and are creating an environment where associates are engaged and excited to be part of taking the hassle out of home ownership. Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan. The incoming salary for this role is $110,000 for the minimum level of experience outlined in the requirements for this role; however, the salary we ultimately offer will typically increase commensurate with experience.

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Job Locations US-TN-Nashville | US-CO-Denver | US-IL-Springfield

ID 2021-2324

Category Engineering

Type Full Time

Company AHS American Home Shield Corp


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