Senior Site Reliability Engineer – 100% Remote in Memphis

Job Description

Join Frontdoor as Senior Site Reliability Engineer – 100% Remote in Memphis, Frontdoor is a company that’s on a mission to make home ownership simple at all refer details to know more about role and responsibility.

Post:  Senior Site Reliability Engineer – 100% Remote

Work Location:  Memphis, Tennessee, United States

 Overview

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands (American Home Shield, HSA, Landmark and OneGuard) and an expanding portfolio of home services. Frontdoor serves more than two million customers across the U.S. through a network of 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unplanned breakdowns of essential home systems and appliances. With more than 45 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com.

Responsibilities

Analyze solutions and implement best practices for our datastores (MongoDB, Elasticsearch, Oracle, Postgres), caches (Redis) and message queuing (Kafka) systems.
Work on datastore reliability and performance aspects of infrastructure.
Build and maintain automation tolling for infrastructure, CI/CD and observability (monitoring, alerting, logging, and tracing) pipelines.
Design, build, and maintain cloud and container orchestration infrastructure for datastores.
Set up intelligent Monitoring and Alerting such that we are aware of incidents before outages happen.
Plan for growth and capacity of the infrastructure.
Implement SRE principles and practices across organization to improve performance and efficiency.
Research and implement solutions to build always-up, always-available, resilient services.
Integrate and automate existing manual solutions and processes, build and maintain self-service tools.
Participate in an on-call rotation for availability incidents.

Qualifications

3+ years’ experience managing production infrastructure on GCP, AWS, or Azure
3+ years’ experience coding in Go, Python, Ruby, or Perl
2+ years’ experience in managing production clusters of Elasticsearch, MongoDB, Redis
Hands-on experience administering and managing Elasticsearch and MongoDB Clusters
Hands-on experience with at least one configuration management software(Ansible/Chef/Puppet)
Experience with setting up Logging (e.g. ELK) and Monitoring (e.g. Prometheus) solutions
Working knowledge of containers and any one container orchestration platform(Kubernetes/Nomad/Mesos/Swarm)
Understanding and experience in at least one CI/CD pipeline(Jenkins/Travis/CircleCI/Gitlab,)
Working knowledge of any one distributed version control systems (git/bzr/hg)
Ability to write good technical user documents
Exposure to managing Infrastructure as Code with tools such as Terraform/Cloud Formation or using Cloud Provider SKDs
Understanding intricacies and internal workings of datastores which can help in optimizing and architecting the solutions around it is preferred

Other/State Specific

Additional Frontdoor Total Rewards Information: We are passionate about empowering our people, and are creating an environment where associates are engaged and excited to be part of taking the hassle out of home ownership. Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan. The incoming salary for this role is $145,000 for the minimum level of experience outlined in the requirements for this role; however, the salary we ultimately offer will typically increase commensurate with experience.

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Job Locations US-TN-Memphis | US-CO-Denver | US-IL-Springfield

ID 2021-2323

Category Engineering

Type Full Time

Company AHS American Home Shield Corp

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